CRM & Loyalty Programme

CRM for retail organization allows to capture basic customer data at the time sale. The customer data can be altered by feeding additional information on central server. Messages are sent to customers using SMS gateway on his/her first time arrival to your store or on birthday, anniversary or festivals. Gift vouchers and Loyalty Programme are also part of eFacto CRM Software.

Best Retail Software for Customer Relationship
Process Summary
  • Capture Customer Detail
  • Setup your own loyalty programme
  • Issue Gift Coupons
  • Redeem Loyalty Points
Inform your Customer
  • Welcome message on visit
  • Points earned detail
  • Redeemed points detail